Terms of service

Terms of Service

Last Updated: [DATE]

Welcome to [MOOD MARKET] ("Company", "we", "our", or "us"). These Terms of Service ("Terms") govern your use of our website, products, and services.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Eligibility and Acceptance

By using this website, you represent that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • You will comply with all applicable laws and regulations.

2. Account Terms

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate, current, and complete information.

  • Maintain the security of your account credentials.

  • Notify us immediately of any unauthorized use of your account.

  • Accept responsibility for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

3. Products and Services

We strive to ensure that all products and services displayed on our website are accurately described.

However:

  • Product images are for illustrative purposes only.

  • Actual product colors, sizes, and specifications may vary slightly.

  • Product availability may change without notice.

We reserve the right to discontinue any product at any time.

4. Pricing and Payment

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise stated.

You agree that:

  • Prices may change without prior notice.

  • Applicable taxes, shipping charges, and fees may be added during checkout.

  • Payment must be received before an order is processed.

  • We may use third-party payment gateways to process payments securely.

If a payment is declined or fails, we reserve the right to cancel the related order.

5. Order Acceptance and Cancellation

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased.

  • Cancel orders due to pricing errors.

  • Cancel orders suspected of fraud or unauthorized activity.

  • Cancel orders if products become unavailable.

If your order is canceled after payment has been received, any eligible refund will be processed according to our Refund Policy.

6. Shipping and Delivery

Orders are processed within [3-5 BUSINESS DAYS] unless otherwise specified.

Delivery times are estimates only and may be affected by:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Customs procedures

  • Other circumstances beyond our control

We are not liable for delays caused by third-party shipping providers.

Please refer to our Shipping Policy for additional details.

7. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Customers may be eligible for returns or refunds subject to:

  • Applicable return eligibility requirements

  • Product condition requirements

  • Submission within the specified return period

Certain products may not be eligible for return or refund due to hygiene, customization, or other restrictions.

Please review our Refund Policy before making a purchase.

8. User Content

If you submit reviews, comments, feedback, or other content to our website, you grant [MOOD MARKET] a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, publish, and display such content.

You agree not to submit content that:

  • Is false or misleading

  • Violates intellectual property rights

  • Contains unlawful material

  • Is defamatory, offensive, or harmful

We reserve the right to remove content at our discretion.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Text

  • Images

  • Graphics

  • Product descriptions

  • Website design

is owned by or licensed to [MOOD MARKET] and protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without prior written permission.

10. Prohibited Uses

You agree not to use the website:

  • For any unlawful purpose

  • To violate any applicable laws or regulations

  • To infringe intellectual property rights

  • To distribute malware, viruses, or harmful code

  • To interfere with website functionality

  • To collect personal information without authorization

  • To engage in fraudulent activities

  • To impersonate another person or entity

Violation of these provisions may result in account termination and legal action.

11. Third-Party Services

Our website may contain links to third-party websites, services, or tools.

We are not responsible for:

  • Third-party content

  • Third-party privacy practices

  • Third-party products or services

Your use of third-party services is at your own risk and subject to their respective terms and policies.

12. Limitation of Liability

To the fullest extent permitted by law, [STORE NAME], its directors, employees, affiliates, and partners shall not be liable for:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Loss of profits

  • Loss of data

  • Business interruption

arising from the use of, or inability to use, our website, products, or services.

Our total liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

13. Disclaimer of Warranties

The website and services are provided on an "as is" and "as available" basis.

We make no warranties, express or implied, regarding:

  • Website availability

  • Accuracy of information

  • Product suitability

  • Uninterrupted operation

  • Freedom from errors or security vulnerabilities

Your use of the website is at your own risk.

14. Indemnification

You agree to indemnify and hold harmless [STORE NAME], its employees, directors, affiliates, and service providers from any claims, liabilities, damages, losses, or expenses arising from:

  • Your breach of these Terms

  • Your misuse of the website

  • Your violation of applicable laws

15. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from or relating to these Terms, the website, or any transactions shall be subject to the exclusive jurisdiction of the courts located in [CITY, STATE], India.

16. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time.

Changes become effective immediately upon posting on the website.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.